LexiTrek Privacy Policy

1. Your learning records

LexiTrek is provided by Goldsky. Core learning features work without a named account. Vocabulary and notebook entries, SRS review history, Today completion records, followed Tracks, Journey progress, focus sessions and preferences are stored on your device. These learning records are not automatically uploaded to Goldsky when you study.

If you use the Apple Watch companion, relevant learning snapshots and pending actions are exchanged between your paired iPhone and Watch. This companion sync does not send your study history to the support or community backend. Exports and device backups may contain local records; their storage and sharing depend on your choices and device services.

2. Optional resource feedback and Supabase

Online resource ratings, suggestions and reports use Supabase. When an online path needs a session, including loading resource ratings or sending a report or support request, the app can create a persistent anonymous authentication session. It has an assigned user identifier, rather than your name or a public profile. “Anonymous” does not mean that no information leaves the device.

If you choose to submit a rating, Supabase stores the resource identifier, star rating, assigned user identifier and timestamps. A resource suggestion can include its title, provider name, URL, suggested skill or level, and the note you enter. A report can include the resource identifier, reason and your note. Submission records also have moderation status and timestamps. Aggregated rating counts and averages may be shown to other learners; personal learning records and personal sources are not uploaded as rating targets.

3. Support messages and email delivery

When you explicitly send an in-app support message, Supabase stores your selected topic/category, message, optional reply email, app version, language/locale, assigned user identifier, submission time and receipt/case reference. The message includes build and platform information and, for a relevant content issue, the item identifier. The app does not automatically attach your study history, notebook, recordings, credentials or complete learner profile. Avoid placing unrelated personal or sensitive information in the message.

A server-side worker uses Resend to forward the support message and associated details to hello@goldsky.tech. If you provide a reply email, it is placed in the email’s Reply-To header so Goldsky can reply to you. Delivery status, retry information and provider references are stored to operate this channel. A database receipt confirms that the message was accepted and stored; it does not by itself prove inbox delivery.

If you choose the native Mail fallback, the app opens a composer addressed to hello@goldsky.tech with the message and displayed technical details. Your configured email service handles a message only when you send it. Opening or cancelling the composer does not count as sending an email or submitting another support message to Supabase.

4. External learning providers

External-source links open the selected provider’s page. The provider may receive ordinary request information, such as IP address and browser/device information, and may use its own cookies or sign-in services under its policies. LexiTrek does not send your study records or personal practice responses to the provider as part of this handoff. Anything you choose to enter on the external page is handled by that provider.

5. Service providers and purpose

Supabase processes the online authentication, feedback and support records described above. Resend and Goldsky’s receiving email service process support email delivery and replies. These services may process request and operational data needed to run their services. The disclosed records are used for ratings, resource moderation, responding to requests, reliability and abuse prevention. Core learning records are not sent merely because a network session exists.

LexiTrek does not sell user data or use advertising tracking. It has no public learner profile or peer-to-peer messaging. The privacy practices of external services and providers apply when those services are used.

6. Local controls and privacy requests

You can manage local records using the app’s data and maintenance controls. Local reset, deleting the app or clearing a session does not by itself delete feedback or support messages already stored on servers, or email copies. A resource rating can be removed using the app’s rating controls. Contact hello@goldsky.tech about access, correction or deletion of submitted information; include only the reference needed to locate your request.

7. Retention and deletion

LexiTrek currently has no fixed automatic retention period or scheduled automatic deletion for its online feedback and support records. Requests sent to hello@goldsky.tech are evaluated manually by Goldsky. You can ask about access, correction or deletion of submitted information and provide the relevant resource or support-case reference so the record can be located.

Deleting local app data does not delete previously submitted server records or email copies. Handling a request may require separate manual actions for server records, provider backups or email copies. This policy does not promise a fixed response time or a deadline for erasure from every backup or email system. External providers handle their own retention and deletion under their policies.

For privacy questions and requests, contact:

hello@goldsky.tech